Site.comIP Restrictions Overview

Every computer has a unique IP address that it uses to identify itself. Using IP restrictions, you can define a range of permitted IP addresses for the pages, folders, and assets in your site to control visitors' access.

Required Editions

Available in: Salesforce Classic

Available for purchase in: Enterprise, Performance, and Unlimited Editions

Available (with limitations) in: Developer Edition

For example, let's say you have a site page that lists all employees by department. You don't want people outside your organization to view this sensitive information. By restricting the permitted IP addresses to your organization's IP range—say, 112.122.0.1 to 112.122.0.123—you ensure that no other site visitors can view the page.

When you define IP restrictions for:

  • A parent page template, all child page templates and template-based pages inherit the restrictions.
  • A folder, all subfolders and assets within the folder inherit the restrictions.
  • The entire site, all site items inherit the restrictions.

For any item that inherits IP restrictions, you can add additional IP restrictions to further narrow the permitted IP range.

And if a user is denied access to a page, you can redirect them to another page, such as a user-friendly error page.