Set Up Site.com Users

Before users can access Site.com, you must allocate a Site.com feature license to each user and assign a user role at the site level. The features available when editing a site in Site.com Studio vary depending on these settings.

Required Editions

Available in: Salesforce Classic

Available for purchase in: Enterprise, Performance, and Unlimited Editions

Available (with limitations) in: Developer Edition

User Permissions Needed
To create or edit users: Manage Internal Users

First, review the Site.com feature table for detailed information on the feature license, permissions, and role required for each user.

After you’ve determined the appropriate access level required:

  1. Allocate a feature license to the user by editing the user’s profile. To allocate:
    • A Site.com Publisher feature license, select the Site.com Publisher User checkbox.
    • A Site.com Contributor feature license, select the Site.com Contributor User checkbox.
    After you allocate a feature license, users can access Site.com in the Lightning Platform app menu in the Salesforce header.
    Note
    Note If the checkboxes don't appear, verify that Site.com is enabled for your organization. See About Site.com Feature Licenses.
  2. Ensure the View Setup and Configuration permission is enabled. All users who create or edit websites in Site.com Studio need this permission.
  3. Additionally, ensure that at least one user in your organization has both a Site.com feature license and the Manage Users permission. This way, someone can always reallocate user roles if a site’s users are accidentally deleted.
    Warning
    Warning The Manage Users permission is powerful. It allows a user to manage all other users in your organization and not just Site.com.
  4. Add users and assign user roles within a site. (When a user with the Site.com Publisher feature license creates a site, the user is automatically allocated the role of site administrator at the site level.)

The feature license, permissions, and user role all determine what a user can do in each site. For example, to create an administrative user who can manage all sites in your organization, assign a Publisher feature license and assign the role of site administrator at the site level.

For users who need only limited access to edit site content, but no administrative access, assign a Contributor feature license and a contributor role at the site level.

Alternatively, to create a user who can manage roles in a site, but without the ability to publish, assign a Publisher feature license, the Manage Users permission, and the designer role at the site level.

Note
Note Any records created by unauthenticated guest users via a Site.com Site has the Site Guest User as the record's owner. Each site has one Site Guest User.