View Files and Attachments

View files and attachments in your Privacy Center retention store by adding a component to the associated record page.

Required Editions

Available in: Developer, Enterprise, Performance, and Unlimited Editions. Requires the Privacy Center license.
User Permissions Needed
To access the Retained Files component: Manage Files or Attachments Download from Data Store, Manage Privacy Center Policies

To browse retained files and attachments for a given record, add the Retained Files component to the record page.

  1. From the record page, click the gear icon, and then click Edit Page.
  2. Drag and drop the Retained Files component onto the page canvas.
  3. In the Variant field, make sure that Privacy Center is selected.
  4. Optionally, select Load files automatically if you want files to load by default when you open the record page.
  5. Save your work and exit the page editor.
    The Retained Files component is now available on the record home page.
  6. To download a file from the Retained Files component, click the dropdown arrow, and then click View File.
Note
Note Because certain special characters aren’t supported, the downloaded file name can sometimes be modified.