View files and attachments in your Privacy Center retention store by adding a component to the associated record page.
Required Editions
| Available in: Developer, Enterprise, Performance, and Unlimited Editions. Requires the Privacy Center license. |
| User Permissions Needed | |
|---|---|
| To access the Retained Files component: | Manage Files or Attachments Download from Data Store, Manage Privacy Center Policies |
To browse retained files and attachments for a given record, add the Retained Files component to the record page.
- From the record page, click the gear icon, and then click Edit Page.
- Drag and drop the Retained Files component onto the page canvas.
- In the Variant field, make sure that Privacy Center is selected.
- Optionally, select Load files automatically if you want files to load by default when you open the record page.
-
Save your work and exit the page editor.
The Retained Files component is now available on the record home page.
- To download a file from the Retained Files component, click the dropdown arrow, and then click View File.
Note Because certain special characters aren’t supported, the downloaded file name can sometimes
be modified.