When you update your identity provider issuer and/or certificate, the new credentials won’t be active until a user logs in with IdP.
The Master Admin user who created the change will be able to access the account with their username and password until SSO is activated. They will need to reset their password on the sign in page in order to set up their password. If MFA was enabled before switching to SSO, then it will apply until SSO is activated.
- Click the Security icon at the bottom left corner of the screen to open the Security Page.
- Scroll down to the Authentication Method section.
- In the Authentication Method card, click View details. The SSO Settings opens on the right of the screen.
- Click Edit.
- Update the SSO settings and click Next. It might take a few minutes to verify your settings.
- Once verified, the IdP Parameters are displayed.
- In order to complete the setup, log out and log back in to the Own Data Platform with your IdP.
If no users in your account have logged in within 48 hours, SSO isn't activated and your account is locked. Contact support for assistance.