Salesforce Connect Support for Flows and Processes

You can build flows and processes that include external objects and automate your organization’s repetitive business tasks.

Required Editions

Available in: both Salesforce Classic and Lightning Experience (not for high-data-volume external objects)

Available in: Developer Edition

Available for an extra cost in: Enterprise, Performance, and Unlimited Editions

If a flow or a process accesses standard or custom objects along with external objects, you must commit the changes to the standard or custom object before accessing the external objects. We recommend using a separate transaction to access data from the external system.

  • In Flow Builder, add a screen, local action, or Wait element that pauses until a flow-based time occurs. See Flow Elements.
  • In Process Builder, add a scheduled action. See Add Actions to Your Process.

To understand how processes interact with external objects, see Compatibility Considerations for Processes.

To know the limits while building flows with external objects, see External Object Considerations for Flows.

Features Not Supported

These automation tool features aren’t available for external objects in Salesforce Connect.

  • Approval Processes
  • Workflow Rules