Building Blocks of Orchestrations

Stages and steps are the building blocks of an orchestration.

  • Orchestration Stages
    A stage groups related steps, organizing them into a logical phase. Stages run sequentially, and only one stage in an orchestration can be in progress at a time. You configure the conditions that the stage requires before it’s completed.
  • Orchestration Steps
    Steps are grouped in stages and can be run sequentially or concurrently. Interactive steps assign the completion of an active screen flow to a person, group, or queue and require user intervention. Background steps run an active autolaunched flow synchronously or asynchronously and have no user interaction. MuleSoft steps run an action imported from a MuleSoft operation and have no user interaction.
  • Flows in Orchestrations
    Each background and interactive step in an orchestration runs an associated flow. If the logic for controlling stage and step execution calls for more than 3 requirements, use an evaluation flow to create more complex criteria.
  • Flow Orchestration Work Items
    When an interactive step in an orchestration runs, it creates a work item and assigns it to a user, group, or queue. The orchestration run then sends an email with a link to the specified record page to all assigned users. They complete the work in the Orchestration Work Guide component on the specified record page.