Salesforce Docs Portal

Create and Send Custom Slack Notifications

Create custom notifications that appear on Slack when important events occur. Use a flow in Flow Builder or the invocable action API to send the notification.

Required Editions

Available in: Lightning Experience
Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To view notification types: View Setup and Configuration
To create and edit notification types: Customize Application
  • Create a Slack Notification
    Define the custom notification’s details, select which Slack app distributes the notification, and then configure the Slack message.
  • Clone a Standard Notification Into a Custom Slack Notification
    When you clone a Slack-enabled standard notification, you can use it as a template and then modify the content into a custom notification that meets your specific needs.
  • Ways to Send a Slack Notification
    Use a flow in Flow Builder to configure how your Slack notification is sent using clicks, not code. But if your business needs are more complex, you can use the invocable action API to send your notification.