When you clone a Slack-enabled standard notification, you can use it as a template and then modify the content into a custom notification that meets your specific needs.
Required Editions
| Available in: Lightning Experience |
| Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To view notification types: | View Setup and Configuration |
| To create and edit notification types: | Customize Application |
Before you create a custom Slack notification, you must enable Salesforce for Slack Integrations and configure the Slack app that distributes your notification.
Note As of Summer ’22, the clone option is available only for certain standard notification
types that are enabled for Slack.
- From Setup, in the Quick Find box, enter Notification Builder, and then select Notification Delivery Settings.
- Select the Slack-enabled standard notification type that you want to clone, and then select Clone in the dropdown menu.
- Add your notification name and API name.
- Select the Slack app that distributes the Slack message to recipients.
- Modify the Slack message title, body, and buttons as needed.
- Save your notification.