Choose how recommendations are ordered within a branch and reorder them using Recommendation fields.
Required Editions
| View supported editions for Next Best Action. |
| Field | Description |
|---|---|
| Label | The name of the element as it appears on the canvas. |
| API Name | The API name of the element. The API name must be unique. |
| Description | Optional description of the element and how it works within the strategy. |
| Recommendation Field | Choose a field from the Recommendation object to sort on. |
| Sort Direction | Choose whether you want to sort your recommendations in an ascending or descending order. |
| Sort Empty Values to Top | Recommendations that don’t contain information in the field you chose in Recommendation Field are sorted to the top when selected. |
| Maximum Recommendations | Limits the number of recommendations allowed to pass through the element. |
Usage
Sort the order of your recommendations in a branch by choosing a value from the Recommendation object to sort on. Choose whether you want to sort in an ascending or descending order, and decide how many recommendations to allow through.