Select Scheduling Policy Rules to Enforce

If you don’t create and use a custom scheduling policy in your flows or API calls, the Default Appointment Scheduling Policy is used. You can edit the Default Appointment Scheduling Policy and select the rules that you want to enforce during appointment scheduling.

Required Editions

Available in: Lightning Experience.

Available in: Enterprise and Unlimited Editions

Note You can’t delete the Default Appointment Scheduling Policy.

1. From Setup, in the Quick Find box, enter Scheduling Policies, and then select Scheduling Policies.
2. Click Edit next to Default Appointment Scheduling Policy.
3. Select the rules that you want to enforce during the scheduling process.
4. Save your changes.

See Also

• Scheduling Policy Rules in Salesforce Scheduler