Add Inbound Flows to an Experience Cloud Site

Add one or more inbound flows to your site to let your authenticated site users schedule, modify, or cancel appointments.

Available in: Lightning Experience.

Available in: Enterprise and Unlimited Editions

From your inbound scheduling site, click Experience Builder in the profile menu.
In Experience Builder, select the Components icon.
Enter Flow into the search box.
Drag the Flow component onto the canvas.
From the Flow list, select a standard flow template, such as Inbound New Appointment, Inbound Modify Appointment, Inbound Cancel Appointment, or a custom inbound scheduling flow.
Note

If the Event Management setting is enabled, you must perform certain extra steps for the Inbound Modify Appointment flow. For information, see Additional Configuration for Inbound Modify Appointment Flow.

To modify and cancel appointments, you must also add the Service Appointment object to the Navigation Menu. For more information, see Navigation Menu.
Repeat steps 4 and 5 to add more flows.
Click Publish to save and publish your changes.