Preset a Time Zone for Appointment Time Slot Pages

Use the Default Time Zone attribute in Salesforce Scheduler flows to set a default time zone for all the pages that show appointment time slots. Or dynamically set a time zone for each page according to the selected service resource, service territory, customer, or browser time zone.

Required Editions

Available in: Lightning Experience.
Available in: Enterprise and Unlimited Editions
User Permissions Needed
To open, edit, or create a flow in Flow Builder: Manage Flow
To run a flow: Run Flows

The Default Time Zone attribute is available on the Select Service Appointment Time, Select Service Resource and Service Appointment Time, and Select Service Resource pages in appointment flows.

  1. From Setup, in the Quick Find box, enter Flows, and then select Flows.
  2. Create a flow or edit an existing flow.
    Note
    Note Before you can edit a flow, you must deactivate it.
  3. Set the value of the Default Time Zone attribute in one of these ways.
    • To set a default time zone for a time slot page, enter a time zone in the Default Time Zone attribute on the corresponding flow screen component.
    • To quickly set one default time zone for all time slot pages, use the provided DefaultTimeZone flow variable to set the value of the attribute.
    • To dynamically set a time zone, apply custom logic to set the value of the attribute.
    Note
    Note If you don’t specify a value for the Default Time Zone attribute, the time slots are shown in the user’s (appointment scheduler’s) time zone.
  4. Save your changes, and then activate the flow.