Modify the Review Service Appointment Screen

To modify the Review Service Appointment Screen layout for users, change the Service Appointment layout assigned to the users' profile.

Available in: Lightning Experience.

Available in: Enterprise and Unlimited Editions

User Permissions Needed
To modify page layouts for Service Appointment:	View Setup and Configuration Customize Application

Here are some considerations for adding and removing fields from the page layout:

You can remove the Service Resource section by setting the Show Service Resource attribute's value to {!$GlobalConstant.False}. For more information, see Flow Screen Component: Review Service Appointment and Flow Screen Component: Review Inbound or Outbound Service Appointment.
You can’t delete Parent Record, Earliest Start Permitted, Due Date, Address, and Status field. However, the Review Service Appointment screen only shows the Parent Record and Address fields.
The Review Service Appointment screen shows the Work Type field even if the field isn't added to the page layout.
The Review Service Appointment screen shows these fields as read-only fields:
- AppointmentType
- SchedStartTime
- SchedEndTime
- Comments
- AccountId
- ParentRecordId
- ServiceTerritoryId
- Address
Even if these fields are a part of the page layout, the Review Service Appointment screen doesn't show these fields:
- EarliestStartTime
- DueDate
- WorkTypeId
- Duration
- DurationType
- DurationInMinutes
- CancellationReason
- ContactId
- Status
- OwnerId
- ArrivalWindowStartTime
- ArrivalWindowEndTime
- ActualStartTime
- ActualEndTime
- ActualDuration
- ServiceNote
- StatusCategory

From the object management settings for Service Appointments, go to Page Layouts.
Select the page layout that you want to modify.
Modify the page layout.
For more information, see Customize Page Layouts with Enhanced Page Layout Editor.
Save your changes.