Guest users can reschedule a service appointment to change the appointment date and time
or the selected service resources.
Required Editions
| Available in: Lightning Experience. |
| Available in: Enterprise and Unlimited Editions |
| User Permissions Needed |
| To run appointment flows: |
Run Flows |
| To create and modify appointments in Salesforce Scheduler: |
- Read, Create, and Edit on service appointments
- Read on accounts, contacts, operating hours, service resources, service territories,
work types, and work type groups
|
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From the appointment confirmation email, click the text with the link to modify the service
appointment.
-
Select Modify Service Appointment, and then click
Next.
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Select a service resource and an available time slot, and then click
Next.
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Review the modified service appointment details, and then click
Next.
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Click Finish.
