Enable the Appointment Distribution and Aggregate Resource Use settings. Then define an
appointment assignment policy to calculate resource utilization and link the assignment policy to
your scheduling policy.
Enable Appointment Distribution Settings To enable appointment distribution, enable the Appointment Distribution and Aggregate Resource Use settings. The Appointment Distribution setting provides access to the appointment distribution feature. And the Aggregate Resource Use setting starts the utilization score calculation for service resources. A utilization score is required for appointment distribution to work as expected.
Define an Appointment Assignment Policy Define an appointment assignment policy and specify the parameters that are used to calculate the utilization score for service resources.
