Here are some things to keep in mind when you enable the Resource Appointment Sharing
setting.
Required Editions
| Available in: Lightning Experience. |
| Available in: Enterprise and Unlimited Editions |
- To share service appointments, a community user must have a Customer Community Plus or
higher license. Customer Community users, who can either be a service resource or the owner of
a service appointment, don’t have the advanced sharing capabilities.
- The service appointment sharing feature only works for new and modified appointments.
