Add the Shift Capacity Component

Add the Service Territory Capacity Summary component to view shift capacity information for a service resource or service territory.

Required Editions

Available in: Lightning Experience.
Available in: Enterprise and Unlimited Editions
User Permissions Needed
To add the summary component to the page layout: Customize Application
To view the capacity summary: Read on service territories OR Read on service resources
  1. From the App Launcher, navigate to the page where you want to add the summary component.
  2. Click the gear icon, and select Edit Page.
  3. Drag the Service Territory Capacity Summary component onto the page.
  4. Save your changes.