Link the email templates that you created to the action in the approval process: Initial
Submission Actions, Final Approval Actions, Final Rejection Actions, and Recall
Actions.
Required Editions
| Available in: Lightning Experience. |
| Available in: Enterprise and Unlimited Editions |
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From Setup, in the Quick Find box, enter Approval Processes, and
then click Approval Processes.
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Select the approval process to which you want to add the email alerts.
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Under the selected action, click Add New, and then select
Email Alert.
For example, under the Initial Submission Actions, click Add New,
and then select Email Alert..
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Enter a description for the email alert.
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Select an email template for the approval process.
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For the Recipient Type field, from the Search dropdown list, select
User.
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For the Recipients field, under the Available Recipients list, select the recipients for
the email alert.
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To move the selected recipients to the Selected Recipients list, click
Add.
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Save your changes.
