Represents a category that defines the reason for contacting an individual. For example,
billing, marketing, or surveys.
Required Editions
| Available in: both Salesforce Classic and
Lightning Experience |
| Available in: all editions |
| Field |
Description |
| Can Data Subject Opt Out |
Indication of whether an individual can decline contact for the described
purpose. |
| Description |
Indicates the purpose for contacting a customer. |
| Legal Basis |
The legal basis record associated with this purpose. |
| Name |
The reason for contacting an individual. For example, “billing” or “marketing.” |
