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Learning Paths

Create a personalized and always-available learning experience for your users. When you customize Learning Paths, you can choose whom to assign a learning item to—individuals, public groups, or all users. The Guidance Center icon in the global header opens a panel where users can see suggestions from Salesforce and your Learning Paths assignments. Associate the learning item with a particular app or page, and optionally apply a due date. Choose modules from Trailhead or an enablement site (myTrailhead), and add links to other training resources for the ultimate custom training experience. Admins can let other stakeholders, such as trainers or sales team managers, assign and manage learning items.

Required Editions

Available in: Lightning Experience
Available in: Developer, Professional, Enterprise, Performance, and Unlimited Editions
Not Available for: Chatter External, Chatter Free, or Communities (now known as Experience Cloud) user licenses
Enablement Sites (myTrailhead) available in: Enterprise, Performance, and Unlimited Editions
Important
Important

Learning Paths is turned off by default in all environments in Winter ’25 and later. To turn on Learning Paths, contact Salesforce Customer Support.

Learning Paths isn’t available in a sandbox or in Government Cloud Plus environments.

Note
Note As long as your Salesforce-related accounts are part of your Trailblazer.me profile, badges that you earn while inside Lightning Experience are included in your profile. See Trailblazer.me and Trailhead. If your company has an enablement site, you don’t necessarily have a Trailblazer.me profile, but you can create one. See Create a Trailhead Account, and log in with the username and password that you use to log in to Salesforce.

If your company uses Salesforce Identity for Enablement to authenticate users to your enablement site, the Salesforce Trailhead badges that you earn in-app appear on your Trailblazer.me profile. The enablement site badges that you earn don’t appear on your Trailblazer.me profile. See Considerations for Selecting an Authentication Provider

  • Learning Paths Best Practices
    Learn how to define an in-app help strategy, and get tips for customizing Learning Paths.
  • Learning Paths Considerations and Limitations
    As you prepare to customize Learning Paths for your users, keep these details in mind.
  • Assign a Learning Item for Learning Paths
    You can assign a Trailhead or enablement site (myTrailhead) module or a custom learning item such as a video, tutorial, or reference guide. You can assign a learning item to individuals, public groups, or all users. And you can associate a learning item with an app and a particular object and page within the app.
  • Monitor Learning Paths (Beta)
    Use custom reports and dashboards to track user engagement with Learning Paths, Trailhead, and enablement sites (myTrailhead).
  • Turn Off Learning Paths
    Optionally, you can turn off Learning Paths, which hides the Learning Home and prevents admins from assigning learning items to users. When Learning Paths is turned off, the Guidance Center icon remains available if Sales Programs or Guidance Sets are in use. If neither is in use, the icon is hidden.

See Also