Fields in Contact Point Consent Records

Represents a customer's consent to be contacted via a specific contact point, such as an email address or phone number.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: all editions.
Field Description
Business Brand Represents a unique brand for a business that belongs to a parent entity.
Capture Contact Point Type

The contact point used to capture consent.

  • Email
  • Mailing Address
  • Phone
  • Social
  • Web
Capture Date The date when consent was captured.
Capture Source The way you captured consent. For example, a website or online form.
Contact Point The contact point record, such as for phone or email, that you want to associate this consent with.
Data Use Purpose The data use purpose record that you want to associate this consent with.
Double Consent Capture Date The date when double opt-in was captured. Double opt-in is captured when the customer confirms for a second time that they want to give consent.
Effective From The date when consent starts.
Effective To The date when consent ends.
Engagement Channel Type ID of the engagement channel record through which the customer is consenting to be contacted.
Party Role The record, based on the individual object you want to associate consent with.
Privacy Consent Status

Whether the customer associated with this record agrees to this form of contact.

  • Not Seen
  • Seen
  • Opt In
  • Opt Out