Backup Exclusions in ServiceNow – Overview

ServiceNow Backup exclusions let you control backup content by creating rules to exclude items. Exclude items that you don't need in the backup for data security or to reduce the backup duration.

Backup Exclusions allow you to create rules to control your backup content. Through this new self-service feature, you can select the items you wish to exclude from your backups and have one simple view of everything that is excluded per item with a clear audit trail.

Any previously created exclusion rules are automatically imported to the new view but will not include the when, why, and by who the exclusion rules were created. Once an exclusion rule is created, the selection will not be included in future backups. You may always manage exclusions back at a future time.

In the Backup Exclusions tab, you can view and manage all the exclusions affecting a backup. You can also create rules to select the items to be excluded if you don't need them in the backup, data security, or to reduce the backup duration.

Note
Note Only Master Admins and Business Unit Admins can add or remove an exclusion rule, otherwise, the New Rule drop-down, and Remove exclusion button is disabled.