How to Search within Salesforce Backups

Find provides advanced full-text search within your backup snapshots, so you can quickly locate specific information. Search across all fields, standard and custom objects, Chatter feeds, and even within attachments like PDFs and Word documents. See all records matching your criteria, and compare versions across snapshots to track changes over time.

  • When searching for attachments with “-“ or “,” in the file name, the download fails due to a Chrome issue.
    • Expected behavior: After running a "Find in attachments" job, you download the files at the end of the run.
    • Actual behavior: When using Chrome, the file is found but can't be downloaded.
    • Solution: Download the file using a different browser.

Initiating a Find

Initiate a Find from either:

  • The Find tab.

Or

  • The main services screen:
    • In the Cards View
    • In the List View

    In the Cards View

    On the selected card go to the top right hand corner and select the three dots. Select the Find option.

    In the List View

    On the selected row go to the right hand side and select the three dots. Select the Find option.