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Examples of Searching within Salesforce Backups

Review examples of specific searches that help you locate data within your backup services.

Search for Multiple Fields in Accounts

  1. From the Type dropdown list, select Records.
  2. Enter the name of the Search term (for example, Record ID)
  3. In the Backups section, select either Single Backup (if you know which one) or Backup Range (if you know the range of dates), or All Backups (if you don’t know when it was backed up).
  4. In the Objects section, select Specific Objects, and select Accounts from the dropdown list.
  5. Click the filter icon and select Accounts
  6. If you select the Field, Operator and Value you can use the logic operator OR to search for multiple values. Alternatively if all the Fields have a common prefix you can use starts with as the operator.

Search for All Contacts in an Account

  1. From the Type dropdown list, select Records.
  2. Enter the name of the Search term (for example, the company name).
  3. In the Backups section, select either Single Backup (if you know which one) or Backup Range (if you know the range of dates), or All Backups (if you don’t know when it was backed up).
  4. In the Objects section, select Specific Objects, and select Contacts from the dropdown list.

Search for All Versions of a Record in the Past 30 Days

  1. From the Type dropdown list, select Records.
  2. In the Backups section, select Backup Range and define the range of dates for the previous 30 days.
  3. In the Objects section, select Specific Objects, and select the RecordID you are looking for (or enter the name of the Account or Contact and so on), and continue to follow the on-screen steps.
  4. Click on Downloads and select All Versions. From the zip file, extract the .csv files. There is a separate .csv file for each instance of the record appearing showing all the changes across the files.

Search for and Download Account Objects and their ContentVersion Objects

  1. From the Type dropdown list, select Records.
  2. Enter the name of the Search term (for example, the company name).
  3. In the Backups section, select either Single Backup (if you know which one) or Backup Range (if you know the range of dates), or All Backups (if you don’t know when it was backed up).
  4. In the Objects section, select Specific Objects, and select Accounts and ContentVersions objects from the dropdown list.
  5. Check the Enable and download of all related files checkbox.
  6. On the results page, click Downloads and select All Versions/All latest. Extract the file and open the extracted folder. In that folder, open the ContentVersion folder. The download will include all ContentVersion objects related to the found Account objects.

Search for a File Based on a Keyword

  1. From the Type dropdown list, select Attachments. Follow the on-screen instructions, and enter the search term you are looking for.
    The Find in Attachments job searches for files in the entire backup history.
  2. All the files containing the keyword in either the title or in the body, are displayed. Click on the title to download a file.