Einstein RAG Flow Core Actions

Improve large language model (LLM) responses in flows with actions related to Einstein retrieval augmented generation (RAG).

Required Editions

Available in: Lightning Experience
View supported editions.
  • Transform Query for Email Action
    This action generates a natural language query for retrieval based on the email details, language, and additional context. This action is available in flows running API version 62.0 and later.
  • Transform Query for Conversation Action
    This action generates a natural language query for retrieval based on the conversation text, language, and additional context.
  • Transform Query for Case Action
    This action generates a natural language query for retrieval based on the case details, language, and additional context.