About Flows and Flow Builder

Using Flow Builder to automate routine tasks, like creating follow-up tasks, sending reminder emails, or updating records, makes work more efficient and productive so employees can focus on more strategic work.

Required Editions

View supported editions.

User Permissions Needed
To open, edit, create, activate or deactivate a flow using all flow types, elements, and features available in Flow Builder, including Einstein and Agentforce for Flow:	Manage Flow

Note You don't need to be an admin to have the Manage Flow permission. Ask your admin to add it to your profile or permission set.

Watch this video overview of the three most common flow types as well as the Flow Builder layout.

View this video in a separate tab.

• Supported Editions for Flow Builder and Licenses for Integrated Features
  Learn about the editions and user interfaces that support Flow Builder. Some Flow Builder features integrate with other Salesforce products that require additional licenses.
• Flow Terminology
  This glossary provides definitions for commonly used terms in Flow Builder.
• Flow Builder Tour
  Get to know the Flow Builder user interface.
• Flow Builder Keyboard Shortcuts
  Use these handy keyboard shortcuts for macOS and Windows to quickly navigate flows and edit elements on the canvas.