When an orchestration run associated with an approval submission runs an approval step, by default, it emails a notification to the assigned approver, group, or queue and their delegates. Internal users and credentialed Experience Cloud site visitors can complete their assigned work in multiple ways.
- Add an Approval Work Item List Object Page to an Experience Cloud Site
Internal users can view and manage their assigned work from the Approvals app or the Approval Work Items list view. Add the Approval work item List object page to your Aura or LWR site so that credentialed site visitors can see and access their assigned approvals work items. - Make Assigned Approval Work Items Accessible on a Record Page
Add the Orchestration Work Guide component to the record page layouts for record types referenced by approval steps. Configure the component so that assigned users can access and complete their approval work items. - Make Assigned Approval Work Items Accessible on an Experience Cloud Site
Add the Orchestration Work Guide component to the related record page in your Aura and LWR sites for record types referenced by approval steps.