Understand workflow status values for stages and their color indicators in Agentforce Operations.
Required Editions
| License Required |
|---|
|
This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Operations license. To purchase an Agentforce Operations license, contact your Salesforce account executive. |
The Home page uses color-coded statuses for each stage in a workflow so you can quickly see progress across your workflows.
| Status | Color | Description |
|---|---|---|
| Not started | Gray | The workflow exists but no tasks have started yet. |
| On-track | Green | The workflow is progressing as expected and currently has no deadline risk. |
| Completed | Blue | All the required work is done and the workflow finished successfully. |
| Overdue | Yellow | One or more required tasks are past due, so the workflow is behind schedule. When a task first becomes overdue, Agentforce Operations sends the assignee a one-time alert. |
| Problem | Red | A user reported a problem or an error is blocking the workflow and needs your attention before work can proceed. |
| Paused | Light gray | A user temporarily stopped the workflow and can resume it later. |
| Ended | Light gray | A user intentionally ended the workflow before normal completion. |