Reassign ownership of a running workflow to a new user or team when the current
workflow owner leaves the organization or changes roles in Agentforce Operations.
Required Editions
| License Required |
|
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
|
If a workflow owner leaves the organization or changes roles, transfer ownership of the
active workflow to a new user or team so the work can continue uninterrupted.
-
Open the workflow.
-
Go to the Access tab.
-
In the workflow owner field, select the new user or team.
-
Save your changes.
The new owner receives an email notification and now has full edit access to the
workflow.
