Start a workflow from a standard blueprint with variants. Agentforce Operations
automatically selects the matching variant based on the conditions that you defined. Use columns
on the Home page to filter and track workflows that Agentforce Operations created from blueprint
variants.
Required Editions
| License Required |
|
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
|
Starting a Workflow
You can only start workflows from the standard
blueprint, not directly from a variant. When you start a workflow, Agentforce Operations
evaluates the variant conditions in the order you published them, and automatically selects
the first matching variant. If no variant conditions are met, Agentforce Operations uses the
standard blueprint.
To confirm which blueprint Agentforce Operations used, open the
About tab of the workflow.
Find and Track Variant Workflows
On the Home page, use the Blueprint
ID column to filter workflows created from any set of blueprints. If the selected blueprint
is a standard blueprint that has variants, to view all variants, select Include
variants.
