How Actions Are Ordered in the Salesforce Mobile App Action Bar

The Salesforce Mobile and Lightning Experience Actions section of a page layout and global publisher layout drives which actions appear in the Salesforce mobile app action bar. You can also customize the order of quick actions, productivity actions, and standard and custom buttons that are available as actions.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, Database.com, and Developer Editions

If you customize the Salesforce Mobile and Lightning Experience Actions section of a layout, the mobile app reflects your customizations.

If you customize the Quick Actions in the Salesforce Classic Publisher section but not the Salesforce mobile app section, the actions in the mobile app action bar are a combination of the ones in the Quick Actions in the Salesforce Classic Publisher section plus any standard or custom buttons present on the page layout.

When you click to override the predefined actions in the Salesforce Mobile and Lightning Experience Actions section, the custom buttons in the buttons section of the page layout aren’t automatically included in the action list. Add the custom buttons as actions from the Mobile & Lightning Actions category in the palette.

If neither section is customized, the action bar inherits a default set of actions predefined by Salesforce. The sets of actions differ between objects based on the most common or typical activities required for each object.

Note
Note You can enable dynamic actions for custom object record pages for the Salesforce mobile app. When you enable dynamic actions, you assign actions in the Lightning App Builder instead of the page layout and apply filters to control when and where actions appear for users. You can assign the same dynamic actions for desktop and mobile, or assign a different set of dynamic actions for mobile.