Edit Email Limits and Options

In your Account Engagement settings for Sales Emails and Alerts, an admin can set a campaign send limit, exclude opted out prospects from emails, turn off tracking for Gmail, and set a default template to use with these campaigns. These settings apply to all Sales and Email Alerts users in your business unit.

Required Editions

All editions with Sales Emails and Alerts

User Permissions Needed
To change the send limit:	Account Engagement Administrator role

Note Salesforce Engage is now known as Sales Emails and Alerts. You can expect to see the previous name in a few places until we replace it, including in the app itself.

1. Open the settings for your business unit.
   • In Account Engagement, click and then select Settings.
   • In the Lightning app, select Account Engagement Settings.
2. Click Edit, and select Salesforce Engage.
3. Configure the Engage Campaign Limit and Email Options settings.

   Setting	Description
   Engage Campaign Limit	Limits the number of Engage Campaign emails an Engage user can send over a 24-hour period. Choose a number from 0 through 500. 24-hour rollovers respect the user’s timezone.
   Exclude opted out prospects from 1:1 Engage emails sent from Salesforce	Prevents users from sending 1:1 emails to prospects who opted out of marketing emails.
   Prevent Engage for Gmail from tracking opens and clicks	Turns off Engage for Gmail’s tracking functionality.

4. Save your changes.

See Also

• Exclude Opted-Out Prospects from 1:1 Emails