Engagement Program Rules

In an engagement program, rule steps define criteria-based paths for prospects. A single rule step can evaluate up to five conditions.

Required Editions

Available in: All Account Engagement Editions

Pardot is now known as Marketing Cloud Account Engagement. We wish we could snap our fingers to update the name everywhere, but you can expect to see the previous name in a few places until we replace it, including in the app itself.

Rule Definitions

Rule Path Based On
Assigned Salesforce Queue Prospect’s assigned Salesforce queue.
Assigned User The user that the prospect is assigned to.
Assignment Status Whether a prospect is assigned or not.
Grade Prospect’s grade.
List Prospect’s list membership.
Prospect Custom Field Prospect’s custom field value.
Prospect Default Field Prospect’s default field value.
Score Prospect’s score.
Prospect Tag Prospect’s tags.
Salesforce Campaign Prospect’s Salesforce campaign membership.
Salesforce Campaign Status Prospect’s Salesforce campaign status.
Prospect Email Status Prospect’s email status: opted out, do not email, hard bounce detected, soft bounce detected.
Pardot Campaign Prospect’s Account Engagement campaign membership.
Salesforce Status Prospect’s Salesforce status is Lead, Contact, or Deleted.