Track Prospect Engagement in Salesforce

Your campaigns track valuable engagement data that can tell you how well your marketing assets resonate with your customer base. When you bring all of the activity types and metrics in one place, you have a collection of features called Engagement History. Decide what Account Engagement data is most valuable to you and your users, and surface it throughout Salesforce.

Required Editions

Available in: Professional, Enterprise, Performance, and Unlimited Editions with Account Engagement Growth, Plus, Advanced, or Premium Edition Edition

Engagement History is an umbrella term for a variety of features–engagement metrics overviews, engagement activity feeds, and data visualization.

Note
Note Engagement History Dashboards aren’t supported in Account Engagement Sandboxes.