To improve your email deliverability, set up DomainKeys Identified Mail (DKIM) as an
additional form of email authentication. Work with your IT team to implement DKIM for each domain
that you want to send emails from in Account Engagement.
Required Editions
| Available in: All Account
Engagement Editions |
| User Permissions Needed |
| To manage sending domains: |
Account Engagement Administrator role
|
-
Open the Domain Management page.
- In Account Engagement, select Admin and then select
Domain Management.
- In the Lightning app, select Account Engagement Settings
and then Domain Management.
-
In the Email Sending Domains section, find the domain that you want to set up DKIM for,
and click Expected DNS Entries.
-
Copy the DomainKey value.
-
Work with your IT team to add the DomainKey value to your DNS configuration as a TXT
record. After the DomainKey has been added to the DNS records, allow up to 24 hours for
the DKIM signing to take effect.
After you correctly add your TXT record, your domain shows as verified. If you have errors,
Account Engagement provides a link with details on the Domain
Management page.
