When you choose Einstein Optimized sending, select a time frame for sending emails. During that period, Einstein’s model evaluates the best time to send for each prospect and handles each delivery for you.
Required Editions
| Available in: Account Engagement Advanced and Premium Editions with Salesforce Professional, Enterprise, Performance, and Unlimited Editions |
| User Permissions Needed | |
|---|---|
| To send Einstein Optimized emails: |
Manage Email Content AND Email Send to List AND View Lists AND View Campaigns |
Einstein Send Time Optimization isn’t available for classic emails in Account Engagement.
- From the email content record, click Send.
- Select Einstein Optimized.
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Enter the time frame for sending optimized emails.
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Enter the date and time when you want sending to begin.
It takes an hour for Einstein to identify the ideal sending times for each prospect. We recommend that you select a time that’s earlier than you want emails to begin arriving.
- Enter the number of hours, between 3 and 168, during which sending can take place.
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Enter the date and time when you want sending to begin.
- Click Schedule Send.
Email reports for optimized emails are saved with other emails in Account Engagement Reports, but aren’t available until the email’s start time. To find them, open the Account Engagement Email tab and filter by Scheduled. The number of queued emails is available on the report. Click the value to see a list of prospects alongside the scheduled send times that Einstein recommended.