Before you set up Einstein Campaign Insights for Account Engagement, keep these considerations in mind.
Required Editions
| Available in: Account Engagement Advanced and Premium Editions with Salesforce Enterprise, Performance, and Unlimited Editions |
For best results, you need enough data to generate statistically significant insights.
- Make sure that Connected Campaigns is turned on.
- We recommend that you have at least 50 campaigns connected.
When you meet these criteria and set up Campaign Insights for the first time, it can take up to 24 hours for explanations to appear.
After you put a prospect in the recycle bin, the Einstein system scans and deletes prospect data throughout its infrastructure. For best results, wait at least 24 hours to empty the recycle bin. Otherwise, backup processes that make sure that prospect data is deleted can take up to 10 days.