Add the Facebook Connector

To post to Facebook pages and track engagement, add the Facebook connector. You can add up to 25 connectors for company pages.

Required Editions

Available in: All Account Engagement Editions
User Permissions Needed
To add a connector: Account Engagement Administrator role
  1. Log in to Facebook as a user with admin access to your company page.
  2. Open the Connectors page.
    • In Account Engagement, select Admin and then select Connectors.
    • In the Lightning app, select Account Engagement Settings and then Connectors.
  3. Click + Add Connector.
  4. In the Social Posting Connectors section, click Facebook.
  5. Click Create Connector.
  6. In the Status column, click verify now.
  7. Accept every permission. If you skip or deny a requested permission, the connector doesn’t work properly.
  8. Click the gear icon next to the connector, and select Edit.
  9. From the Post As dropdown, choose a company page.
  10. Save the connector.

Users can now post to Facebook from the Social page.