An Account Engagement admin can configure the BCC email compliance feature in your
business unit settings. Before you set up this feature, make sure that you have a BCC email
address that is accepting emails.
Required Editions
| User Permissions Needed |
| To edit business unit settings: |
Account Engagement Administrator role
|
-
Open the settings for your business unit.
- In Account Engagement, click
and then select
Settings.
- In the Lightning app, select Account Engagement
Settings.
-
Open the editing screen.
-
For the Permanent BCC Email Address, enter the BCC email address.
-
Save your changes.
Send a test email to yourself, and check your BCC inbox or archival service to make sure that
the email was received.
