To use agentic content, consider supported functionality, usage, and limitations and allowances.
Language and Locale Support
Agentic content supports these languages and locales.
| admin | end user |
|---|---|
|
French Italian German Spanish Japanese Swedish Dutch Portuguese (Brazil) Russian Finnish Chinese (Simplified) Chinese (Traditional) Korean Thai Danish Spanish (Mexico) Norwegian (Bokmål) |
Hungarian Turkish Polish Czech Indonesian Romanian Ukrainian Vietnamese Bulgarian Greek Hebrew Arabic English (UK) Slovak Portuguese (Portugal) Slovenian Croatian |
Large Language Model Support
Agentic content supports the models on the Salesforce generative AI platform, as described in Large Language Model Support. Calls use a combination of OpenAI models.
Trust Layer Service Support
Agentic content supports the Trust Layer services provided on the Salesforce generative AI platform, as described in Einstein Trust Layer.
Ask your Salesforce admin about which Trust Layer services are enabled in your org and available for agentic campaigns.
Region Support
Agentic content supports the geo-aware models supported on the Salesforce generative AI platform, as described in Geo-Aware LLM Request Routing on the Einstein Generative AI Platform.
Agentic Content Data and Privacy
From workspace settings in your agentic content workspace, you can export a copy of workspace data that is useful for compliance review. The export is a ZIP archive that you can download and save.
| Export Item | Data description |
|---|---|
| Project metadata | Workspace, project instructions, connected brand, and folder structure. |
| Briefs | All briefs created or attached to this project, including drafts. |
| Content | Email, SMS, MMS, and RCS content rows generated or edited in this project. |
| Assets | Uploaded and AI-generated image files (binary blobs included in the archive). |
| Conversation history | Chat threads, messages, comments, and agent memory for the workspace. |