For the reengagement trigger, map profile, engagement, and contact point DMOs with your customer data.
This table lists all the DMOs to be mapped for the reengagement trigger.
| Category | Data Model Object (DMO) | Required Fields |
|---|---|---|
| Profile | Individual DMO
(ssot__Individual__dlm) |
|
| Engagement | Sales Order DMO
(ssot__SalesOrder__dlm) |
|
| Engagement | Product Browse Engagement DMO
(ssot__ProductBrowseEngagement__dlm) |
|
| Contact Point | Contact Point Email DMO
(ssot__ContactPointEmail__dlm) (when the channel is
selected) |
|
| Contact Point | Contact Point Phone DMO
(ssot__ContactPointPhone__dlm) (when the channel is
selected) |
|