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Digital Wallet: Monitor Data Usage and Cost

Marketing Cloud Engagement+ uses consumption billing for certain features and functionality. Digital Wallet tracks this consumption so that you can monitor spending and allocation. Standard and custom reports and dashboards provide trend analysis and forecasting for budgeting purposes across business units and lines of business. You can even set alerts to help you avoid overages.

Required Editions

Available in: Marketing Cloud Engagement Pro+, Corporate+, or Enterprise+ Editions.

Eligibility

Review the table to find out if Digital Wallet tools are a good fit for your situation.

I use Salesforce and Data 360 together with Marketing Cloud Engagement

Yes

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 You can access Digital Wallet, view standard consumption cards, and create custom Digital Wallet reports.
I use Salesforce as my CRM but I haven’t set up Data 360

Yes

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I use Data 360, but I don’t use Salesforce as my CRM

Yes

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I use Marketing Cloud Engagement alone

Yes

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 You can access Digital Wallet and view standard consumption cards. Customers that use Journey Builder can also create custom Digital Wallet reports.

Before You Start

Digital Wallet is best equipped to answer questions like what type of data usage do we have and how much is left. It can help you understand things like:

  • How many emails have I sent this month?
  • How many more SMS messages can I send before I reach my limit?
  • How many WhatsApp messages have I sent to recipients in Canada?

It also gives you flexibility with a range of filters and tags. For deeper analysis, you can combine Digital Wallet data with Data 360 reporting.

Before you get started with Digital Wallet, think about the reports that your teams need. These questions can help you identify whether to configure business units, use default consumption cards, or include certain data in a data graph to support custom reports.

  • Do you need to account for divisions of your organization, such as business units or regions?
  • What decisions do you need or want to make based on usage data?
  • Which users need access to view, create, and share Digital Wallet reports?
  • How often do stakeholders need notifications about consumption status?

Find Out How

These Help topics guide you to move from thinking to doing. For more information about your first days with Engagement+, check out the 60-Day Guide Deck.