Users with Manage Account Users permissions can view and manage users across their account and workspaces from account settings in the Manage Users tab.
There are three Manage Users tabs. In each tab you can modify the table view from the settings icon to add or hide table columns, or reset table settings:
- Account Users — View and manage all users that exist in the account. Edit, delete, copy, enable, and disable users. View user information, for example, last login Date, and the workspaces a user has access to.
- Access Requests — View and manage all the access requests for your account and
workspaces. Marketing Cloud Intelligence Data Pipelines users such as support agents or success
architects are required to request access and receive approval in order to access an account or
workspace in MDP. Without approval, access isn’t possible. When an access request is made, the
admin receives an email notification with the access request details.
Access can be approved or denied directly from the email, or from the Request Access tab.
Access is always temporary—between 24 hours and 90 days, and can be revoked at any point.
View the access request information, for example, access time, workspace, request status, if the request was made by a single user or a user group, and access reason.
- Access Invitations — Invite certified partners to gain access to your workspace using the access invitation tab. View and manage your list of invitations, revoke existing invitation, and send new invitations. Partner users receive an email invitation where they can accept or decline the invitation within two weeks.
- Add a User in MDP
When you add users, you can specify their user role and permissions to control which actions they can take and which features they have access to. - Delete a User in MDP
When a user creates an entity, that user is the entity owner. If an entity owner is deleted, the entities created by that user become unowned. Some entities, such as actions, report schedulers, and data streams with specific retrieval settings, require an owner to function properly. When a user is being deleted, Marketing Cloud Intelligence Data Pipelines checks whether the user owns entities that require an owner. You can then assign the entity to a new owner to keep the entities functioning properly. - Re-enable a Disabled User in MDP
Users can be manually disabled, or you can disable users automatically if they’re inactive for a certain number of days. You can re-enable a user after they have been disabled if you want to. - Invite a Partner in MDP
Invite certified partners to gain access to your Marketing Cloud Intelligence Data Pipelines workspace, using the access invitation tab. Partner users have two weeks to accept or decline invitations. An email confirmation is sent to you when the invitation is accepted. You can view the invitation statuses in the Access Invitation tab.