Pause or Resume In-Progress Actions in Account Engagement

Pause and resume actions that are processing in your business unit. For example, if you see that there’s an action in progress to archive prospects, you can pause that action to prioritize a critical list email send. When an action is paused, the system reprioritizes to focus on the remaining active jobs. You can also cancel an action.

Required Editions

Available in: All Account Engagement Editions
User Permissions Needed
To use Optimizer: Account Engagement Administrator role or a custom Account Engagement role with these user permissions: View Optimizer, View Pending Table Actions, Delete Automation Rules, and Delete Lists

Only actions that take longer to process appear in the Table Action Manager.

  1. Open Optimizer.
    1. In Account Engagement, select Admin and then select Optimizer.
    2. In the Lightning app, select Account Engagement Settings and then select Optimizer.
  2. Under Maintenance Resources, click Table Action Manager.
  3. Use the action menu to pause, resume, or cancel an action.