Monitor External Actions Errors

Identify, diagnose, and resolve errors from third-party apps tied to your Account Engagement automations using the External Actions Error Table.

Required Editions

Available in: all Account Engagement editions
User Permissions Needed
To access the External Action Errors table:

Account Engagement Administrator role

OR

A custom role with the General Account Administration permission

  1. In Account Engagement, select Admin | External Action Errors.
  2. In the Account Engagement Lightning app, select Account Engagement Settings | External Action Errors.
  3. Review each extension’s errors and identify which automations are affected by the errors.
    Errors are read-only and sent to Account Engagement by the third-party app extension. To remove errors from the External Action Errors table, fix the errors in the third-party app extension.