Identify, diagnose, and resolve errors from third-party apps tied to your Account Engagement automations using the External Actions Error Table.
Required Editions
| Available in: all Account Engagement editions |
| User Permissions Needed | |
|---|---|
| To access the External Action Errors table: |
Account Engagement Administrator role OR A custom role with the General Account Administration permission |
- In Account Engagement, select Admin | External Action Errors.
- In the Account Engagement Lightning app, select Account Engagement Settings | External Action Errors.
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Review each extension’s errors and identify which automations are affected by the
errors.
Errors are read-only and sent to Account Engagement by the third-party app extension. To remove errors from the External Action Errors table, fix the errors in the third-party app extension.