Add and Verify a Domain for Email Sending

To send emails in Account Engagement, you must add at least one verified sending domain. A domain is verified by a validation key that you add to your DNS records.

Required Editions

Available in: All Account Engagement Editions

User Permissions Needed
To manage sending domains:	Account Engagement Administrator role

Note Looking for a quick overview? Check out this demo video: Configure Email Sending Domain Authorization

1. Open the Domain Management page.
   • In Account Engagement, select Admin and then select Domain Management.
   • In the Lightning app, select Account Engagement Settings and then Domain Management.
2. Click Add New Domain.
3. Enter the domain that you want to send emails from, and click Create domain.
4. In the Actions column, click Expected DNS Entries and copy the validation key.
5. Work with your IT team to add the validation key to your DNS configuration as a TXT record for the specific domain or subdomain that you want to verify.
6. After you update your DNS configuration, return to the Domain Management page in Account Engagement.
7. In the Actions column, click Check DNS Entries to verify your domain.

Repeat these steps for each domain that you want to send from in Account Engagement.