Manage your Account Engagement prospects from anywhere in Salesforce with Account Engagement actions for Agentforce.
Required Editions
| Available in: all Account Engagement editions with Salesforce Enterprise, Performance, and Unlimited editions |
With packaged Agentforce actions, you can create a Lead Management Agent to review, update, and add prospects to nurture campaigns from Agentforce.
- Agentforce and Einstein Data Usage in Marketing Cloud Account Engagement
Einstein is built on data. When using Marketing Cloud Account Engagement, review this table to understand the type of data used by Einstein features. - Considerations for Using Agentforce with Account Engagement
Keep these considerations in mind when using Agentforce actions for Account Engagement. - Use Account Engagement Actions in Agentforce
Create a dedicated Account Engagement Lead Management Agent with Agentforce actions. View and update prospect records and add them to nurture campaigns from anywhere in Salesforce.