Subscriber Engagement

Use this report to identify your most engaged subscribers. You could target these subscribers for special offers. This report includes the number of emails that you have sent each subscriber over a specified period, and the number of emails the subscriber has opened or clicked.

Note
Note You can specify the percentage of subscribers to include in this report based on the highest click-to-sent ratio. You can also limit the report to include only subscribers to whom you have sent a minimum number of emails.
Field Name Description
Email Address Subscriber's email address
Delivered Number of emails sent to the subscriber over the time period of the report
Clicked On Number of the Delivered emails in which the subscriber clicked a link, regardless of whether the click occurred over the time period of the report
Clicked to Delivered Ratio Percentage of Delivered emails Clicked On
Opened Number of Delivered emails the subscriber opened, regardless of whether the open occurred over the time period of the report
Opened to Delivered Ratio Percentage of Delivered emails that were Opened