Set a Global Trigger Frequency Limit

You can control how many triggers activate during a specific time across all campaigns and for every item in your catalog. For example, you can set a global trigger frequency limit to 3 times a week, 12 times a year, and 50 times maximum. This limit applies to all campaigns and items.

Required Editions

Permissions Needed
To configure triggered settings: A role with Channel Administer Channel permissions
  1. From the main navigation, in the Channels & Campaigns section, select Triggered | Triggered Settings.
  2. On the Global Trigger Frequency Limits page, from the dropdown, select the time frame.
  3. Enter the maximum number of triggers that a profile can receive during the time frame.
  4. If you select Custom as the time frame, enter a number and select the time period.
  5. To add more limits, click New Frequency Limit.
  6. Save your work.