All survey questions are visible to all visitors who qualify to see the survey campaign. You can use the visibility setting to make a question invisible or apply visibility conditions. Visibility conditions always take priority over the visibility setting. With visibility conditions, you can make questions appear only if respondents answer in a certain way. For example, only show a follow-up question if the respondent gave a specific answer to the initial question.
Required Editions
| Available in: Premium Edition |
| Permissions Needed |
| To edit or create surveys: |
A role with Configure Dataset and Campaign View or higher permissions |
-
From the main navigation, select Surveys.
-
Create or edit a survey.
-
On the Survey Designer tab, click the pencil icon for the question.
-
To make a question invisible, deselect Is visible ?, and then click OK.
-
To make a question invisible when a condition is met, from the Visible If dropdown:
-
Click Select question and choose the question.
-
Select the conditions and enter a value.
-
Click ADD.
-
Repeat the process to add more conditions.
-
Click OK.
-
To confirm the survey is configured correctly and the question is no longer visible, select the Test Survey tab. You can enter responses to each survey question.
-
To make additional changes, click the Survey Designer tab.
-
To hide question text only, click the eye icon. Respondents only see answer options. To show the hidden question text, click the blank space where the icon was.
